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Take a survey to see how you solve problems

© Ellen Weber 2004

In a world of downsizing, mergers and unreliable money markets, many people find themselves scrambling to manage change. MITA problem solving strategies offer a simple response to complex changes we all face. Whether it be new markets, changing technologies, or different leadership styles, we need new tactics to cope. And new tactics lead to new solutions for old problems.

How do you rate at solving problems at work? Try MITA’s simple Problem Solving Survey© and discover your talent for turning problems into profits in your next project. We suggest you print the survey and simply check statements about your reaction tokey factors that best describe you.

Discover a few basic ingredients for problem-solving, and you have mastered change in three key areas. These include environment, skills, and knowledge related to problems and solutions. Please go through the survey quite quickly. If you recognize yourself at first glance, that’s probably you. If you have any question, or feel unsure, simply leave that one blank.

Environment Issues

1. From Inclusion --------------------------------------------------------To Exclusion

A _____ I worry that others will shut my ideas down if I let them in.

B _____ I’d do better if I could work with more talented people.

C _____ Rather than create conflict, I retreat, or drag my feet.

D _____ I get along best with people more like me, and avoid differences.

E _____ Sometimes I include others, sometimes not, it all depends.

2. From Roundtables --------------------------------------------------- To Hierarchies

A _____ I fear that leaders at work might destroy my chances for success.

B _____ When problems arise I usually blame managers, or feel guilty.

C _____ Because of hierarchy at work, I cannot advance my position.

D _____ Roundtables inevitably lead to anarchy and chaos in my opinion.

E _____ While I enjoy sharing ideas, I rarely brainstorm with others at work.

3. From Organized --------------------------------------------------------- To Chaotic

A _____ When I fail to find fast solutions, I often panic.

B _____ I often wish I could organize better to avoid aggression.

C _____ I tend to put off answers to difficult issues.

D _____ It takes a long time for me to feel comfortable with most changes.

E _____ Bad moods often bring foggy thinking at my work.

Skill Issues

4. From Forward Thinking ----------------------------------------------- To Tired Traditions

A _____ When I face obstacles at work, I tend to worry.

B _____ I blame others for letting go of past practices to risk new ways.

C _____Few would ever choose me to make decisive decisions of import.

D _____ Because it works, familiarity appeals to me more than change.

E _____ Unless I’m having a good day, problems seem impossible to solve.

5. From Visionary ---------------------------------------------------------------- To Robotic

A _____ When asked to plan new projects, I tend to worry a lot.

B _____ I pride myself is being predictable, and avoiding risks.

C _____ I’d rather stick to proven methods than try new approaches.

D _____ Predictable projects work better for me than most new ideas.

E _____ I rarely enjoy or benefit from new ideas brought to work.

6. From Expert -------------------------------------------------------------------- To Novice

A _____ Whenever I tackle new tasks, I tend to lose sleep at night.

B _____ I view most experts as egotists out for their own glory.

C _____ I usually retreat when managers come around or make demands.

D _____ Regardless of new talent on the job, I usually stick to the old.

E _____ I know enough to get by and that works OK for me.

7. From Goals ------------------------------------------------------------------------ To Fog

A _____ Most goals set at work, dissatisfy or stress me.

B _____ I tend to overeat rather than set strict goals in my job.

C _____ Because I procrastinate I rarely achieve goals at work.

D _____ Others at work see me as stubborn, I see it as determined.

E _____ Some days I plan quite well, but on others I drift and waste time.

Knowledge Issues

8. From Eight Intelligences -------------------------------------------------- To Few Smarts

A _____ I stress out whenever my ability is tested or questioned.

B _____ Anger at work often gets in the way of creativity for me.

C _____ People often remind me to try harder, and to accept conflicts.

D _____ Since it works OK, I cling to old guard systems.

E _____ I rarely complete what I start, and lose interest in projects.

9. From Confidence ------------------------------------------------------------ To Insecurity

A _____ I tend to fear tough personal questions from co-workers

B _____ When made to feel inadequate, I resent other workers.

C _____ If I had more confidence, I might face more problems and find answers.

D _____ Rarely would I risk new approaches at work, and I let people know.

E _____ If only I had more courage I could create a much better workplace.

10. From Wisdom ----------------------------------------------------------------- To Foppery

A _____ I panic over foolish responses I witness from workers.

B _____ Rarely do I seek advice from wise or innovative colleagues.

C _____ I dislike decisions made by the know-it-alls, so I tend to dawdle.

D _____ I prefer to hold onto past ideas, and let others run for new trends.

E _____ When things go well, I can forget how often I can fail.


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Once you have skimmed the survey, and checked trends you see in yourself, add up the number of checks beside each letter in the survey and record these below.

A _____

B _____

C _____

D _____

E _____

How many A statements did you check? How many B statements and so on? To see how you did on the MITA problem solving survey, compare your highest rated areas to the score summaries below:

A scores: If you scored higher in this category you are prone to panic, fear, depression, worry, anxiety, sleeplessness, discontent, fretting, dissatisfaction, or stress. You tend to overeat, eat too little, blame yourself, or fret over lost opportunities. Depression thwarts your ability in the workplace. Problem solving for you is best achieved through relaxing your brain, learning to use optimum brain powers for problem solving, and stressing personal well-being that enhances well-being at work.

B scores: If you scored higher in this category you are prone to overwork, blame others, shirk responsibility, find fault in colleagues’ work, anger, guilt, aggression, obsessive behavior, criticism, exaggeration, or minimize quality results. You tend to work too hard for too few results, and then criticize those who appear to get in your way. Because you are hardest on yourself, you tend to diminish others, rather than seek solutions. With these tendencies you often find yourself working against excellence and well-being at work.

C scores: If you scored higher in this category you are prone to procrastinate, drag your feet, avoid conflicts, deny problems, retreat, postpone, nurse apathy, put off, dawdle, or defer to almost anybody else in your office. You tend to hide from problems and so you miss opportunities that come from facing conflict head on. Problem solving for you comes best through proactive solutions taken one small problem at a time on a consistent basis.

D scores: If you scored higher in this category you are prone to cling to the old days, rather than imagine innovations for a new era. You tend to exclude options and avoid trying anything new, or what appears to you to be radical. You defend stubbornness with claims of expertise, and reuse to welcome changes others suggest. Problem solving for you comes best through attempting different responses to familiar problems at work. Play with ideas and projects you enjoy and succeed at. That way, you’ll learn to welcome and enjoy new ideas you encounter along the way.

E Scores: If you scored higher in this category you are prone to moodiness, inconsistency, and unreliability. One week you solve problems for huge benefits, and then the next week, you ignore million dollar solutions. When up, you welcome change – when down, you denounce it. Problem solving for you begins with daily records. Record results at the end of each day and watch consistency grow. Chart your course and you will begin to lay the groundwork for solutions that work every day.

Were you higher in two or three categories, or did you score high in only one? Whatever your scores, you’ll find helpful strategies in this book. MITA applies brain based helps to address each of ten traits for successful problem solving. Achieve higher profits, or better time management in your organization, through new access to your own smarts. In other words get ready to mine your own business smarts, one intelligence at a time. That right, and since you own at least eight intelligences, think of the impact when you engage all eight to solve problems. Chances are, if you attended secondary schools most of us did, you are using only one or two now – the equivalent of one or two pistons working in your car. Furthermore, you’ll be surprised to see how easy it is to add more intelligences to the mix, for better results at work.

As we grow older, we often cope less well with change. We too often feel like aliens exiled in another era. Good news is, with a few new approaches to remove old barriers, we can adjust so that we turn problems into profits. MITA suggests how, and the MITA International Renewal Center partners with leaders to help organizations problem solve by simplifying the process and mining your smarts.

Contact MITA to sign up for MITA leadership certification to renew your circle or organization.

© Ellen Weber 2004